Day-to-day responsibilities:
– Use a customer-focused, consultative sales process to educate customers on energy product offerings
– Respond to inbound phone calls in a timely, efficient and professional manner
– Maintain energy knowledge features and product line
– Convert a % of calls intro sales/enrollments (% TBD)
Ideal candidates have:
– One-year customer service.
– Previous call center back experience.
– High School diploma or equivalent required.
– Ability to work independently.
– Ability to read, write, speak and understand the English language in a business environment.
– Flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the
needs of the business.
– Phone Sales experience preferred.